Merck Website Showroom
The Merck Website Showroom presents the capabilities we have within Healthcare and specifies the range of web templates website requestors can choose from when starting to build a new website.
Web Channel Demand Intake Process
1. Identify Need
Internal Merck alignment, assess business objectives, review web guidance document, consult local stakeholders
2. Submit Request
Raise request via IMPLEX form
3. Review & Clarify Scope
Request analysis, scope clarified with requestor, Center of Excellence (CoE) ideation
4. Solution Proposed & Agreed
Template solution agreed, SoW raised
5. Build
Website setup, content upload agreed, change request raised, change requests developed and tested
6. Acceptance Testing
UAT round 1 – MAT, UAT round 2 – MLR
7. Go-Live
Final approval, project completion
Website roll-out price packages at IMPLEX
1Prices vary depending on the project and country specifics. Raise an IMPLEX request for free and get concrete feedback on pricing and the required project setup to serve your specific needs.
² Timing:
Website Rollout Time: The estimated timeline begins after signing the SOW and receiving all final content from you. It includes a 2-week MLR phase for medium and small projects, 3 weeks for Large, and 4 weeks for Large and XL projects. Keep in mind that the timelines are not fixed and will be analyzed based on your specific requirements. MLR approval time is subject to internal processes managed by your local team and may vary from the estimated duration.
Statement of Work (SOW):
Please be aware that you may have to register our agency vendor as new supplier at procurement. This process might take up to 3 weeks. We do recommend to start evaluating your country specific process to list new vendors in the procurement system. Afterwards, the agency can send you a SOW based on your request.
Website Maintenance Packages
The cost of local website maintenance is flexible and based on your editorial needs.
Please find a couple of possible packages below. Please note that these are just ballpark numbers, so any amount is possible per your requirement starting with 1.000 €.
1 Prices vary depending on the project and country specifics. Raise an IMPLEX request for free and get concrete feedback on pricing and the required project setup to serve your specific needs.
2 Website = websites owned by market / by franchise
3 Based on simple content changes (e.g. updating existing pages or creating new pages).
4 time & material
Additional Services
Website Product Owner (Merck)
This person will be responsible for coordinating the roll-out internally: approving content, confirming go-live dates, providing feedback according to agreed timeline. This should be managed internally by each market.
Content Creation (Merck)
If you wish to add additional content to your website, you need to plan budget and provide this. The new content (copy, image, videos, etc) should be shared with the rollout team and included in the agreed scope.
Translation (Merck)
If you‘re localizing a global website (English master), you should consider the translation costs internally. The translation must be ready for the website rollout to start.
HCP Registration Setup (Merck)
For country owned websites: If your website requires HCP login functionality, confirm if your country is set up with HIPE. If not, this setup can be supported by the Merck IT Team (lead time for this may vary)
Website Maintenance (MRM Support)
If you wish to have support to update your live websites, you can contact MRM for a support package estimation. This includes any updates on the website after go-live. (note: hypercare includes fixes to content/functionality, but no new content uploads.